20050906

where not to shop

i don't normally like using caps, but i think this is worth it.

DO NOT, UNDER ANY CIRCUMSTANCES, SHOP AT GAMESTOP.COM. THEY HAVE INCREDIBLY BAD SERVICE.

i pre-ordered dungeon siege 2 from them on august 5th. the game came out on the 16th. immediately, they put a note up that said it was back ordered. i kept checking in over the next few weeks, and it alternately said under status that the game was "backordered" or "usually ships within 24 hours." i finally gave up yesterday, and sent them an email saying that if i had not recieved my copy of the game within the week, i would be cancelling my order and telling people not to shop there. earlier today, i received a reply:

Dear Customer,
Thank you for writing to us at GameStop.com
Per your request, we have cancelled your order. We value your business and hope to see you again soon at GameStop.com.

Best regards,

Castle


since they cancelled the order, i'm assuming that they felt unable to meet my very reasonable request, and that if you check back on friday, the game will still probably be backordered.

and so, in closing: GAMESTOP.COM SUCKS. that is all.